Caire signs on new service center

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Wednesday, September 27, 2017

BALL GROUND, Ga. – Caire, the manufacturer of the AirSep, Caire and SeQual brands of wearable, portable and stationary oxygen concentrators, has appointed Altra Service Professionals as the authorized service center for its customers in New Jersey and New England. Altra Service Professionals will perform both warranty and non-warranty service for Caire products from its facility in Berlin, Conn. “Altra has been performing non-warranty repairs of our products for many years and were a natural fit bring on board in support of our warranty repairs,” said Miguel Cervantes, service manager. Providers have the most to gain from the relationship, the companies say. “In an industry where reimbursement continually shrinks, dealers are always looking for ways to cut costs without sacrificing quality of care,” said Robert DeChello, president and co-owner of Altra. “This relationship with CAIRE enables us to do this by providing exceptional training and processes so that we can provide efficient and affordable repair solutions.”