CareTouch hits milestone
DENVER – CareTouch Communications hit a major milestone in January: It surpassed 6 million patient encounters. The company contacts patients on behalf of HME providers to replenish their medical equipment and supplies. It uses several communication tools: a live call staff, automated phone services and the web. “Surpassing 6 million patient encounters is a testament to the need for quality patient care through professional outreach services,” stated Matthew Dolph, CEO of CareTouch in a press release.