Carolina’s credits ‘extreme customer service’ for growth

Wednesday, August 12, 2015

CHARLOTTE, N.C. – Carolina’s Home Medical Equipment has made Inc. magazine’s 2015 list of Fastest Growing Private Companies in the U.S. for the fourth consecutive year. The company ranked in the top 15 healthcare companies in North Carolina. “Having experienced a 50% reimbursement cut from most payers over the last three to four years, it is clear to me that the relationships we have with our customers and referral sources made this possible,” said Frank Trammell, president and CEO, in a press release. “This could not have happened without an extremely proficient staff that is dedicated to the notion of extreme customer service.” An annual event honoring all the companies on the list will take place Oct. 21-23 in Orlando. Speakers at the event will include Robert Herjavec, one of the “sharks” on ABC-TV’s “Shark Tank.”