CGS changes offset request process

Tuesday, July 26, 2016

NASHVILLE, Tenn. – CGS Administrators, the Jurisdiction B MAC, will no longer accept offset requests at the time of claim re-openings and adjustments, it said in a July 25 bulletin. Starting Aug. 1,suppliers who wish to have an overpayment withheld from future payments must wait for a demand letter. Upon receipt of the demand letter, the supplier may submit a request for immediate offset with, at minimum, a copy of the first page of the demand letter. Suppliers will have the option to submit a request to have their profile updated to always place any and all overpayments (provider and/or contractor identified) into immediate offset at the time of determination.