Contract providers receive termination letters
WASHINGTON – “Secret shopper” calls have lead to dozens of termination letters for contract providers, The VGM Group reports. Providers are receiving the letters after failing to respond to the calls. “Regional liaisons of the Competitive Bidding Implementation Contractor cited numerous complaints about out-of-state suppliers not honoring their contracts and in-state providers not offering all product codes within a category,” VGM says. If they receive a termination letter, providers have an opportunity to submit a “corrective action plan” and/or appeal the termination. “By taking the necessary steps, some providers have enacted plans and their contracts have not been terminated,” VGM says. For more information, read Mark Higley’s blog.