Home infusion gets high marks from patients, survey finds

Tuesday, September 17, 2019

ALEXANDRIA, Va. – Home and specialty infusion patients are very satisfied with their care, according to the first quarter results of the National Home Infusion Foundation’s Home Infusion Patient Satisfaction Benchmarking Program. When patients were asked if they were satisfied with the overall quality of the services they received, 97.47% said they agreed or strongly agreed, according to the results of the survey. Nearly 99% of patients also reported home infusion professionals are strong in communicating instructions on procedures, the survey found. As part of the program, survey results were collected from 1,369 program participants, representing 6,958 patients who received home infusion services between January and March 2019. NHIF is a nonprofit that aims to advance home and specialty infusion, and to support the enhancement of patient care and patient outcomes through leadership, research and education.