Infusion foundation launches satisfaction survey
ALEXANDRIA, Va. – The National Home Infusion Foundation will launch a survey to develop a standardized set of patient satisfaction questions for home infusion providers to use in organizational assessment tools. The Patient Satisfaction Survey Study will help pave the way for improved quality of care, NHIF said in a press release. “Patient satisfaction surveys have gained increasing attention as essential sources of information for identifying gaps and developing effective action plans to improve overall quality of care in organizations across the health care continuum,” said NHIF Vice President of Research Connie Sullivan, R.Ph. A panel of home infusion professionals will finalize a set of validated questions. The Patient Satisfaction Survey Study builds on the National Home Infusion Association’s multi-phase Industry-Wide Data Initiative.