NHIA publishes survey questions

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Thursday, April 6, 2017

ALEXANDRIA, Va. – The National Home Infusion Association has published “Uniform Patient Satisfaction Survey Questions for Home Infusion Providers.” The 12 questions will enable providers to collect consistent data to be used for research and benchmarking. “With the current focus on value-based purchasing, the delivery of high-quality home infusion care requires providers to carefully consider the patient’s experience more than ever before,” said Connie Sullivan, RPh, NHIF vice president of research. The new publication is the latest step in a multi-year initiative to establish demographic, operational, and quality benchmarks that will advance home infusion patient care.