PFQC to providers: Encourage bennies to report problems

Friday, November 22, 2013

WATERLOO, Iowa – The number of Medicare beneficiaries calling the People for Quality Care (PFQC) hotline to report problems related to competitive bidding continues to climb. The organization recently released an updated report containing 2,614 complaints. Because the number of complaints coming into the hotline, however, has slowed, the PFQC is calling on providers to encourage beneficiaries to report problems. The organization, which shares the reports with Congress, is releasing new fliers to help providers educate beneficiaries about the hotline.