Philips Respironics improves adherence with new service

Wednesday, June 15, 2016

MURRYSVILLE, Pa. – Philips Respironics has launched Patient Adherence Management Service, a connected management solution using cloud-based data to support treatment adherence for sleep and respiratory patients. PAMS marries the company’s EncoreAnywhere software, DreamStation PAP therapy devices, its portfolio of masks and DreamMapper patient engagement application with a new Patient Outreach Protocol to boost adherence rates up to 24% within the first 90 days, the company says. “With this new connected management service, our goal is to help patients fully engage with and adapt to their therapy, ultimately helping them live healthier lives,” said Dr. Mark Aloia, vice president and global lead, behavior change for Philips, a speaker at this week’s SLEEP conference in Denver. The Patient Outreach Protocol includes personalized calls, emails and texts to deliver education, motivational reminders and support from sleep coaches and respiratory therapists.