ResMed launches brand-agnostic resupply program

Tuesday, March 26, 2019

SAN DIEGO – ResMed has launched ResMed ReSupply for all U.S. HME providers to increase adherence and improve patient satisfaction, the company announced March 25. “Automating the resupply process is critical to maximize patients’ success on therapy, as well as HME’s business efficiency,” said Raj Sodhi, SaaS president for ResMed. “With Brightree offering an automated resupply solution for its HME customers, and ResMed now launching one for non-Brightree customers, HMEs using any billing platform can all enjoy the benefits of an easily managed resupply program.” The solution automates enrollment as patients meet compliance requirements and lets them choose their preferred contact method—text, email or live call. Patients can also order supplies through a web- or mobile-based patient portal. Providers can manage all the resupply needs of their patients from a single comprehensive dashboard, so they can quickly identify, prioritize and assign tasks.