Sunrise Medical launches compatibility program

Friday, September 6, 2013

FRESNO, Calif. – Sunrise Medical now guarantees product compatibility through a new program, the company announced Sept. 5. When customers order mobility products and seating systems through Compatibility Assurance, Sunrise will issue a single invoice and inspect the orders to ensure the components will work together properly. If not, the company will contact customers immediately to find a solution before the items ship. “By assembling the seating products and mobility base before shipping, we’re preventing what could cause a significant delay in getting the products to the consumer,” said Tim Morrison, product manager for Compatibility Assurance.