Apria provides notice of security breach

Wednesday, October 5, 2016

LAKE FOREST, Calif. – An email account of an employee at Apria Healthcare that contains personal information of certain individuals has been subject to unauthorized access, the national provider announced Oct. 4.

The information potentially subject to unauthorized access includes a combination of name, date of birth, patient identification number, Social Security number, diagnosis information, doctor’s name, type of medical equipment requested, treatment location, medical record number, driver’s license or state identification number and/or health insurance information, according to a statement.

“Letters to those impacted by the incident are being mailed,” Apria said. “These letters include an explanation of the incident, an offer of credit monitoring and identity restoration services and information about additional ways impacted individuals can protect themselves.”

Apria has also established a confidential call center staffed with professionals to answer questions related to the breach. To reach the center, call 855-303-6661.

Apria discovered that the email account of an employee was subject to unauthorized access on Aug. 5, and immediately launched an internal investigation and retained third-party forensic experts. The forensic experts determined that the email account contained the personal information of certain individuals.

Earlier this year, Rotech Healthcare, another national provider, experienced a potential security breach involving personal information of 957 individuals.