PFQC launches consumer survey

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Tuesday, April 2, 2019

WATERLOO, Iowa – People for Quality Care has launched a survey for Medicare beneficiaries and family caregivers to measure their experiences getting durable medical equipment and supplies.

The goal of the survey: to gauge the impact of Medicare changes, including national competitive bidding, on access to products and services.

“Ensuring we understand the direct impact the changes being made by Medicare are having on consumers and caregivers is critical in helping us communicate their issues to elected officials,” said Rob Duryea, director for PFQC.

The survey is open through April 26.

PFQC is asking providers to help raise awareness of the survey and to share a link to the survey with their customers and local consumer groups.

“Our No. 1 priority for conducting the survey is to hear people who are struggling to get quality HME and supplies that we can assist in sharing their story,” said Rose Schafhauser, state association partner for PFQC, and executive director of MAMES and SWMESA.

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