ResMed launches digital tool for selecting masks

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Tuesday, May 19, 2020

SAN DIEGO – ResMed has launched ResMed MaskSelector, a digital tool to make remote patient mask selection and sizing easier and more effective, helping patients receive the care they need from home.

MaskSelector creates personalized ResMed mask recommendations based on a patient’s sleep attributes and facial measurements.

“ResMed MaskSelector is the digital health technology solution to HMEs’ challenge of finding the right mask for each patient when they can’t physically see them due to physical distancing,” said Jim Hollingshead, ResMed Sleep president. “Mask fit and comfort is key to a new CPAP user’s therapy success, and this online tool helps clinicians find the best option for their patients—today and long after this pandemic ends.”

ResMed says HME providers say they need better remote capabilities to fit and select masks for patients during the COVID-19 pandemic, according to a recent survey of roughly 300 clinicians. Fifty-five percent of respondents stated mask selection was the area where they either experienced or expected the most challenges with remote setup patients. Additionally, 54% said they were likely to continue offering remote CPAP setups to their new patients in the future.

Here’s how MaskSelector works: An HME provider provides a HIPAA-compliant single-use link via text or email to a patient, who then answers a brief questionnaire and enters three facial measurements into the ResMed MaskSelector portal; based on the patient’s responses, the tool recommends one of ResMed’s masks, along with options for alterative ResMed mask models and sizes.

ResMed is offering MaskSelector at no charge now through Dec. 31, 2020, to help HME providers serve their patients during the pandemic.