What's the key to successful physician adoption of electronic templates?

Monday, January 25, 2016

Dedicated documentation acquisition specialists can assist mobility suppliers in coordinating with prescribing practitioners for purposes of scheduling, successfully examining, and thoroughly documenting the results of face-to-face exams for power and manual wheelchairs to assure timely reimbursement to the supplier while minimizing audit denials.

Utilization of an electronic clinical exam solution to effectively process the face-to-face evaluation and create the corresponding documentation is an important element of compliance with Medicare documentation criteria, and has been proven to yield exceptionally high success with prior authorization requests, pre- and post-payment reviews, and audits.

These specialists coordinate with physician practices to adopt the electronic template exam process and retrieve all other Medicare required mobility documentation, resulting in completed files ready for delivery.

Should a denial or audit on any patient processed by this method be experienced, the specialist can readily gather any additional necessary documentation to successfully resubmit the claim.

The key to successful physician adoption in utilizing these technologies is in understanding how to engage them in the process.

The formerly difficult challenge of documentation compliance is now seamless, systematic and user friendly, using electronic clinical exam templates to process power and manual mobility orders.

Suppliers should consider utilizing experienced specialists to help physicians engage in adopting these new technologies, elevate their compliance success, and increase profits due to the improved efficiencies these technologies yield.

Doing so not only minimizes compliance liability risk for the supplier, but it essentially eliminates the frustrations and complexities that have formerly been a part of the process, as has been illustrated in the average 80% error rates reported by CMS.

With the new electronic clinical exam template technologies, error rates are essentially eliminated.

—Kevin & Teryl Davis, e-Medical Documentation Services LLC