The capped rental head-scratcher


I’m a firm believer that there’s a song lyric for every situation. 

The opener to Billie Myers’ 90’s tune “Kiss the Rain” got stuck in my head this week:

“Hello? Can you hear me? Am I getting through to you?”

I was talking with providers about the very puzzling capped rental rule for complex rehab items. 

Several times I heard about the 170 comments submitted to CMS, the lawmakers’ letters calling for a delay, and the fact that nothing about the rule makes any sense.

One provider said, “Whoever is responsible for this absolutely does not know what they’re talking about.”

And they’re apparently not listening to the people who do.

I have to admit the idea that someone with life-long health problems requiring customized equipment would rent it on the short term is so absurd it’s laughable. It’s also pretty dismaying that the folks in charge of administering healthcare nationwide don’t get that, and can’t seem to hear the professionals trying hard to get the point across.