Tag: ACU-Serve
Reimbursement: Understand new flexibility
March 13, 2024Noel Neil
Q. Can I apply the same new guidance for PAP masks to other accessories?
A. In February 2024, the DME MACs published a Dear Physician Letter (DPL) clarifying Medicare’s stance of masks for PAP and RAD devices. The DPL specifically addressed the PAP and RAD device masks, but does the same flexibility apply to other accessories such as tubing, cushions or pillows?
The letter indicates:
In order to promote patient adherence to PAP or RAD therapy, the treating practitioner...
Reimbursement: Document qualifying test result
February 7, 2024Noel Neil
Q. What do I need to document in the medical record to meet current oxygen policy requirements?
A. The current oxygen policy requires the practitioner to order and evaluate the results of a qualifying blood gas study performed at the time of need. I believe this requirement stems from the national coverage determination (NCD) but Medicare confirmed that the practitioner does not necessarily have to document that “I personally reviewed the qualify test result.”
However,...
Reimbursement: Follow instructions closely for orthotics
January 16, 2024Noel Neil
Q. Why are my orthotics claims denying?
A. Prefabricated orthoses fall under two categories: OR02 custom fitted or OR03 off-the-shelf. There is no physical difference between the two. The differentiating factor is the adjustment needed at the time of fitting. For OTS, minimal self-adjustment by the beneficiary, caretaker or supplier is required but does not require the services of a certified orthotist. Custom fitted requires the expertise of a certified orthotist or an individual...
‘The market is going to be choosy in 2024,’ analyst says
January 12, 2024Liz Beaulieu, Editor
PROVIDENCE, R.l. – A recent investment in ACU-Serve is indicative of just how important cash flow is to an HME provider’s appeal to investors and buyers, says Andrew Male of Citizens M&A Advisory, ACU-Serve's exclusive financial advisor on the deal.
“There’s a need for efficiency driven through technology,” he said. “Throughout the space, we know how important cash flow is for HME providers, especially for those with models that are more capital intensive....
ACU-Serve ‘speeds up’ growth
October 20, 2023Liz Beaulieu, Editor
AKRON, Ohio, and PHILADELPHIA – ACU-Serve’s significant investment from Lovell Minnick Partners will allow Founder and CEO Jim Knight to take the revenue cycle management company to the next level, he says.
ACU-Serve announced on Oct. 19 that LMP, a private equity firm that has raised about $4.75 billion of committed capital since 1999, will invest in the company through its affiliated funds, Lovell Minnick Equity Partners V and V-A. As part of the transaction, Scott Bagwell,...
ACU-Serve gets PE backing
October 19, 2023HME News Staff
PHILADELPHIA – ACU-Serve has received a majority growth investment from Lovell Minnick Partners, a private equity firm focused on financial services, business services and financial technology companies.
The partnership will allow ACU-Serve, founded in 1993, to expand its suite of comprehensive solutions, accelerate technology innovation and make acquisitions.
“We share a common goal of not only growing our business but also strengthening our relationships with our clients,”...
ACU-Serve gives providers options
March 31, 2023Liz Beaulieu, Editor
AKRON, Ohio – ACU-Serve’s partnership with Beyond HME is a nod to the importance of a multi-modality approach to resupply, even as more and more solutions emphasize all things electronic, say execs from the two companies.
ACU-Serve announced in February that it was partnering with Beyond HME, a Florida-based live call solutions provider, to offer resupply services, as well as compliance and full-service consulting, to its clients. Then both companies announced in March that they...
ACU-Serve, Nymbl partner
March 31, 2023HME News Staff
AKRON, Ohio – ACU-Serve has signed an agreement with Nymbl Systems to “fill the void for purpose-built automation systems” specifically for complex rehab technology providers. “As the CRT industry continues to grow, we see more of our CRT-oriented customers struggle with business systems that don’t meet their needs – from both a front-end, intake perspective and a back-office, billing perspective,” said Jim Knight, CEO of ACU-Serve. “Nymbl brings a...
Beyond HME, ACU-Serve partner with S3
March 22, 2023HME News Staff
SARASOTA, Fla. – Beyond HME, a patient outreach specialist that provides support in CPAP resupply, compliance, consulting and other disease states, has announced a new partnership to integrate S3’s patient-focused Resupply SaaS platform to provide a complete resupply solution. “Beyond HME’s goal is to create a healthcare alliance with the best software solutions, service organizations and health care providers in the HME industry,” says Jim Dragatsis, CEO of Beyond HME....
ACU-Serve, Beyond HME partner on resupply
February 1, 2023HME News Staff
AKRON, Ohio – ACU-Serve is partnering with Beyond HME, a Florida-based live call solutions provider, to provide resupply, and compliance and full-service consulting to its clients. "We have seen a significant decrease in resupply revenue across our customer base and needed to find a solution,” said Jim Knight, ACU-Serve CEO.” In addition, there has been a lack of support in resupply for other product categories and patient outreach." Beyond HME was founded by Jim Dragatsis, founder...