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Tag: Apguard Medical


Providers try to make sense of it all

April 19, 2013Theresa Flaherty, Managing Editor

YARMOUTH, Maine - From providers getting contracts to service areas located thousands of miles away to providers unprepared to service contracts in their local areas, sources predict problems aplenty when Round 2 goes into effect July 1.“It's going to be a nightmare,” said Mike Marnhout, owner/president of Lexington, Ky.-based Bluegrass Medical, which received contracts in Round 1 but not in Round 2.Since the list of contract suppliers was released April 9, providers have been doing some...

Apguard Medical, Bluegrass Medical, CMS, Competitive Bidding, Grace healthcare, Hall-Moore Medical, Lewin Medical Supply, MPP, round 2

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Patient satisfaction: Providers keep it together

December 14, 2012Leif Kothe

YARMOUTH, Maine - Even though significant reimbursement cuts have led to reduced services, a whopping 90% of respondents to a recent HME NewsPoll say patient satisfaction levels increased or remained stable in 2012.One key to keeping customers happy, one respondent says: communication.“Patient satisfaction is directly related to the level of expectation,” said Douglas Zaer, CEO of Superior Mobility in Torrance, Calif. “We have increased customer contact and made an effort to explain...

Active Home Medical Supply, Apguard Medical, Genesis Home Medical Equipment, News Poll, Superior Mobility

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