Tag: Citus Health
CitusHealth co-founder recognized by Crain’s
August 25, 2022HME News Staff
NEW YORK – Melissa Kozak, co-founder and president of CitusHealth, a digital health solutions provider for the home-based care industry, has been recognized as one of Crain’s New York Business’ 2022 Notable Healthcare Leaders. Kozak, a registered nurse, founded CitusHealth to enable better communication methods in health care. “CitusHealth is a reflection of the belief my team and I share that better tools are needed to provide comprehensive support to patients receiving care...
WellSky, Citus Health partner on patient engagement
April 9, 2019HME News Staff
LENEXA, Kan., and NEW YORK - WellSky and Citus Health are launching an integrated, web-based and mobile patient engagement module for WellSky CPR+ and CareTend home infusion clients that allows them to improve documentation processes and engage in real-time, direct communication with patients and clinicians. “At Palmetto Infusion, we know that increasing collaboration and communication between infusion patients, clinicians, and internal staff improves care quality and outcomes for our patients,”...
Citus Health chosen by OptionOne Pharmacy
July 25, 2018HME News Staff
NEW YORK - Citus Health, a digital health solutions provider for the post-acute care industry, has been chosen by OptionOne Pharmacy, a home infusion provider, to enhance the company's digital capabilities with patient engagement and outcomes tracking solutions. OptionOne will roll out the Citus Health Call Bell HIPAA-compliance, secure messaging solutions to streamline patient to staff and staff to staff communications, and eliminate inefficient phone and paper processes, according to a press release....
NHIA moves resources to point of care
October 20, 2017Theresa Flaherty, Managing Editor
ALEXANDRIA, Va. �- Home infusion providers will soon have a host of clinical resources at their fingertips, thanks to the National Home Infusion Association's plans to move those resources to a web-based application.
“Over the years, NHIA has developed different clinical tools and quick guides, where someone went to our website and printed them out,” said Jennifer Charron, vice president for clinical affairs.“We wanted to put them in a web application and move away from...
NHIA leverages Citus Health to digitize provider workflow
October 4, 2017HME News Staff
NEW YORK - The National Home Infusion Association and Citus Health, a digital health solution provider for the post-acute care industry, have agreed to collaborate on the use of a web-based technology that will give home infusion providers greater access to clinical resources to enhance patient care. Citus and NHIA say the technology, Call Bell, will help providers transform traditional workflows into efficient digital processes, while enabling interactive communications with remote patients. “Working...
Efficiencies: Get out of the box
August 28, 2017Melissa Kozak
A. The issue of wasted supplies has been carefully studied in healthcare, as providers continue to look for ways to cut costs. While the federal government continues to debate the future of the Affordable Care Act, one thing is clear: waste will likely stand out as lawmakers look for funding. The National Academy of Medicine estimates that the U.S. health care system wastes $765 billion a year.For example, every year, as a home infusion nurse, I know that home infusion companies spend millions of...
Efficiencies: Go out and talk to your patients
July 31, 2017Melissa Kozak
A. The best way is to go out and talk to your patients. Find out what their current experience is. It may sound too simple, but it's a critical step rarely taken.As a home infusion nurse, I saw on a daily basis how frustrated patients were with their care. And I was shocked when I learned how much money my bosses wasted delivering experiences that only frustrated their patients. If you are spending money to keep your patients happy, and it mostly makes your patients mad, that money is worse than...
Efficiencies: Explore phone alternatives
June 26, 2017Melissa Kozak
A. When you ask companies why they provide phone support, they'll usually say because their customers often want real help from a real person, right away.In a lot of businesses, phone support can actually deliver that. If you call your credit card company, you'll reach a real person who can pull up your account, and resolve your problem right away.But if a patient or caregiver calls your home infusion company after hours, the person they reach cannot actually help them. They can only initiate the...
Efficiencies: Evaluate business processes
May 23, 2017Melissa Kozak
A. If you're like many home infusion providers, you focus most of your attention on improving the health of your patients. But what about the financial health of your business? While you've been staying on top of clinical best practices and regulatory issues, you haven't had time to evaluate your business processes and check out some of the latest technology advancements that can actually help you significantly improve efficiencies.As more physician groups, health systems and payers recognize the...