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Tag: Compliance

Josh Marx


Medical Service Company creates pathway to compliance

November 23, 2021Theresa Flaherty, Managing Editor

ATLANTA – With 70% of patient outreach calls going to “voice mail hell,” Medical Service Company knew it needed to revamp its PAP adherence program to boost patient engagement and compliance, and create better efficiencies.  So, the company set out to create an automated, scalable program using not only voice calls but also texts and emails, based on preference, to assess patients and evaluate factors that affect outcomes.  “So much of our process was to ask...

Automation, Compliance, CPAP Therapy, Medical Service Company

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Also Noted

Össur program meets privacy requirement

November 9, 2021HME News Staff

FOOTHILL RANCH, Calif. – Össur has announced that its Empower By Össur program has earned renewed certified status for information security by HITRUST. HITRUST CSF Certified status means that Empower by Össur has met key regulations and industry defined requirements, and that it is appropriately managing risk. “Organizations and programs like Empower by Össur are under more pressure than ever to meet complex compliance and privacy requirements that include technical...

Compliance, Orthotics, Ossur, Privacy, Prosthetics, security

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Smart Talk

Resupply: Measure it to manage it 

December 14, 2020Mark Boardman

Q. How well is my CPAP compliance and resupply program performing compared to other HME providers? A. Perhaps one of the more useful statements pertaining to business excellence is, "If it can't be measured, it can't be managed." Applying this to key aspects of our businesses is critical if growth and improvement objectives are going to be achieved. If a business goal or objective is to become a leader in CPAP compliance and resupply, it is essential to know the industry benchmarks to...

Compliance, CPAP, Mark Boardman, resupply, Sleep Coaches

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Specialty Providers

Providers on mask tools: They're 'tremendously valuable'

June 26, 2020Theresa Flaherty, Managing Editor

YARMOUTH, Maine - New tools aim to reduce the guesswork when it comes to helping sleep apnea patients get the right masks and maintain compliance, say CPAP providers.ResMed in May launched ResMed MaskSelector to create personalized mask recommendations based on a patient's sleep attributes and facial measurements; Philips Respironics last year launched Philips Mask Selector to leverage 3D technology to find the best mask fit.“(These tools are) tremendously valuable,” says Brad Heath,...

Compliance, CPAP, Masks, Philips, ResMed

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Specialty Providers

Large number of vets not receiving follow-up care for their sleep apnea, OIG says

January 29, 2020HME News Staff

WASHINGTON - The Veterans Health Administration is at risk of potentially spending $261.3 million over the next five years on sleep apnea devices and supplies that veterans will not use, according to the Office of Inspector General.Nearly half of the almost 114,000 veterans who were not consistently using their devices did not receive the necessary follow-up care, the OIG found.“Sleep medicine clinicians at VA medical facilities told the audit team they were unable to use available usage data...

Audit, Compliance, CPAP, OIG, VA

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OneTrust tapped by ResMed for compliance

August 27, 2019HME News Staff

ATLANTA - OneTrust has been selected by ResMed, which has more than 10 million cloud-connected devices for daily remote patient monitoring, for global privacy compliance. With wide-reaching data protection requirements under new and impending privacy regulations, ResMed selected OneTrust to implement a highly configurable, centralized platform with multi-lingual capabilities to support privacy processes across all business units within the organization, OneTrust says. “The major benefit of...

Compliance, OneTrust, Privacy, ResMed

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Proposed rule lifts unnecessary regulations, CMS says

September 18, 2018HME News Staff

WASHINGTON - CMS released a proposed rule yesterday aimed at removing unnecessary, obsolete or excessively burdensome Medicare compliance requirements.Collectively, the provisions in the rule would save healthcare providers an estimated $1.12 billion annually, the agency says.“We are committed to putting patients over paperwork, while at the same time increasing the quality of care and ensuring patient safety and bolstering program integrity,” said CMS Administrator Seema Verma. “With...

Burden, Compliance, Paperwork, Proposed Rule

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Also Noted

van Halem Group gets HIPAAwise

August 23, 2017HME News Staff

ATLANTA - The van Halem Group, a division of The VGM Group, has finalized an agreement with HIPAAwise to exclusively offer its online HIPAA Compliance Program application to healthcare providers in the post-acute care market. The application creates a comprehensive dashboard for providers to manage their HIPAA compliance program, including their policies and procedures, security and risk assessment, business associate management, employee awareness programs, location and inventory tracking, and breach...

Compliance, Partnership, The van Halem Group, The VGM Group

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Specialty Providers

CPAP withdrawal: It may foster diabetes, heart disease, study says

June 16, 2017HME News Staff

YARMOUTH, Maine - Not using CPAP therapy could have grave repercussions for patients with sleep apnea, according to a study published this month in the Journal of Clinical Endocrinology & Metabolism.“OSA recurrence during CPAP withdrawal increases plasma free fatty acids (FFA) and glucose during sleep, associated with sympathetic and adrenocortical activation,” researchers concluded. “Recurring exposure to these metabolic changes may foster diabetes and cardiovascular disease.”Researchers...

co-morbidities, Compliance, CPAP

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Connected health care: 'Now is the right time'

April 24, 2017Liz Beaulieu, Editor

While monitoring has become ubiquitous in the sleep therapy market, where insurers require proof of compliance for continued reimbursement, the oxygen therapy market has been slower on the uptake.But that's all changing, says Kyle Miko, founder and COO of VirtuOx, which recently launched VirtuTrack, a device that allows providers to track usage and the whereabouts of capital-intensive equipment like oxygen transfill systems and non-invasive ventilators.“We're all used to having connected items...

Compliance, Kyle Miko, Oxygen Therapy, VirtuOx

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