Tag: Department of Veterans Affairs

NEW YORK - The Government Accountability Office (GAO) has denied Rotech's protest that the Department of Veterans Affairs (VA) unreasonably ignored recent, relevant information when it decided Rotech wasn't financially fit to win contracts to supply veterans with home oxygen equipment, Law360 reports. The VA contended that Rotech, which entered Chapter 11 bankruptcy protection in April, didn't qualify as a “responsible contractor,” according to the story. The VA's contracting officer...

WASHINGTON - Regular, direct communication with healthcare providers leaves patients more satisfied with their care, according to a new study by the U.S. Department of Veterans Affairs (VA). “Having a provider who is understanding and easy to talk to is highly valued by patients,” researchers said. In the survey, which focused on the VA's Patient Aligned Care Team initiative, 58% said they had excellent communication with providers, 72% said providers explained things clearly and 74%...