Tag: e-commerce

GREEN OAKS, Ill. – NorthShore Care Supply was recognized by Newsweek as one of the Best Online Shops of 2023. NorthShore Care Supply, a provider of adult diapers and incontinence supplies, ranked No. 1 in the Medical Supplies category, surpassing leading brands such as CVS, Walgreens, RiteAid and AllegroMedical. "It's a great honor to be recognized as the No. 1 online shop in the medical supplies category this year," says Adam Greenberg, president and founder of NorthShore Care Supply....

BROOKLYN, N.Y. – With an uptick in online orders and the backing of a large parent company, the time was right for Medical Supply Depot to revamp and relaunch its e-commerce website, says Meir Tsinman, vice president, e-commerce.  “We’re seeing a lot more elderly patients ordering online so we wanted something that was clear and easy to understand,” he said. “It’s more tablet and mobile friendly, and easier to navigate.”  The new website currently...

BROOKLYN, N.Y. - Medical Supply Depot, an e-commerce provider of durable medical equipment and disposable medical supplies, including incontinence, enteral and diabetes, along with walking aids, wheelchairs and over-the-counter meds, recently launched a new, full-featured website, its first redesign since 2011. The refreshed site offers a clean, easy-to-navigate responsive design, clear product images and live chat feature. “Medical Supply Depot and our parent company TwinMed are here to serve...

BURNSVILLE, Minn. – Metro Medical, a medical equipment and supply retailer, has launched an updated website that simplifies the customer experience with easy navigation. The company’s new website features an extensive inventory of medical equipment and supplies, including mobility scooters, lift chairs, aids for daily living, wheelchairs, bath safety products, hospital beds, incontinence supplies and reachers. The website also features the services the company provides, including battery...

ATLANTA - When it comes to e-commerce, there are plenty of pitfalls for providers to fall into, including “set it and forget it” websites. HME News spoke to Medtrade East speakers, VGM’s Cassi Price, director of marketing and sales, and Lindy Tentinger, president, about what to prioritize and how to keep customers coming back. HME News: How has the pandemic changed online shopping? Cassi Price: Consumers have gotten used to some niceties that came up during the pandemic, such...

DENVER - Health Sqyre, which has been flying under the radar since 2018, now has a goal of getting up to 100 HME providers to use its online marketplace by the end of the year. The company - whose marketplace connects consumers with providers, allowing them to buy CPAP supplies using insurance or cash - currently has buy-in from about 20 providers. “We launched in a handful of states with a handful of providers,” said Andrew Schremp, co-founder and CEO of Health Sqyre. “Now we're...

MALVERN, Pa. - LifeScan has partnered with Truepill, a digital health platform providing consumer health experiences through its API-connected infrastructure. Through the partnership, LifeScan will leverage Truepill's platform to provide OneTouch brand diabetes self-management supplies, including test strips, lancing devices and blood glucose monitors, directly to the homes of patients. “LifeScan's OneTouch Reveal app is already providing meaningful resources, helping users understand patterns...

GREEN OAKS, Ill. - NorthShore Care Supply has named Dhiraj Rustagi to the newly created position of vice president, e-commerce and marketing. Rustagi will lead the effort to expand the reach for NorthShore's direct-to-consumer diaper brand. His responsibilities will include implementing e-commerce strategies, managing customer acquisition and retention, and increasing market share across the incontinence product lines and consumer segments. He will also identify new growth vehicles and strategies...

NEW YORK - While online platforms like Amazon may sell DME at competitive prices, their cash-only business model leaves insurance beneficiaries out in the cold. Tomorrow Health looks to fill that void.The technology-driven company works with Medicare and more than 100 private insurers to provide respiratory, mobility, wound care, urological and nutritional products—all with two-day delivery."Insurance is one of the least consumer-friendly industries out there," said Vijay Kedar, co-founder...

Q. I have an e-commerce website; what is my sales tax exposure?A. The general rule used to be you have to collect and remit sales tax in the states you have a physical location or Nexus. What is nexus? It's a connection between how and where you do business in a particular state. It could be a physical office, it could be a remote office, it could be where your sales reps live. But for the most part it was based on where your business had a physical presence, whether it be a location or agents. Unfortunately,...