Tag: Employee
Howard’s Medical Supply bonds staff with ‘community building’
July 21, 2023Theresa Flaherty, Managing Editor
YAKIMA, Wash. – Staffing shortages have finally “leveled out” at Howard’s Medical Supply, thanks to the provider’s remote – really remote – employees, says CEO Erik Mickelson.
After using an outside staffing company for a few years, Mickelson launched Offsite Team Inc. in the Philippines in 2021 to handle the clerical side of the business for Howard’s.
“We...
Help wanted? Providers try to adjust
July 14, 2023Theresa Flaherty, Managing Editor
YARMOUTH, Maine – HME providers say difficulties hiring – and keeping – employees is hurting business and forcing them to get creative.
Provider George Kucka says it’s like “pulling teeth” to get people to even show up for interviews, let alone show up once they are hired.
“We’re under capacity,” said Kucka, president of Fairmeadows Home Health in Schererville, Ind. “People get prescriptions for PAP, but don’t have...
Diversity, Equity & Inclusion: Be authentic
June 7, 2022Jen Gilbert
Q. How can I be an authentic ally in the workplace?
A. We’ve already established the importance of building a diverse, equitable and inclusive (DEI) business. Ensuring you communicate effectively about DEI is the next step—and that starts with authenticity.
Authentic allyship occurs when your goal is to transfer the benefits of privilege to those who lack it. For example, your business may answer a request for volunteers or funds to assist a local nonprofit working...
Numotion embraces diversity on new level
April 2, 2021Liz Beaulieu, Editor
BRENTWOOD, Tenn. – Numotion has adopted three strategic pillars to improve diversity and inclusivity at the company, following an initial panel discussion shortly after the death of George Floyd last year that was “eye opening.”
Numotion’s goals: raise dialogue, increase awareness and facilitate change, says Adam Holton, chief human resources officer.
“It was really eye opening for all our employees to hear firsthand the level...
Medical Service Company invests in employees
September 20, 2019Theresa Flaherty, Managing Editor
CLEVELAND - Medical Service Company plans to boost its starting pay to $15 an hour to recognize the role that employees have in its success.
The company, which provides respiratory products and services in six states, was already paying above the federal minimum wage of $7.25 per hour and the state minimum wage of $8.55 per hour in Ohio.
“We've always understood that there's a lot that goes into each transaction in our business, and taking care of one patient is not as easy as...
Employers invest in workplace culture, benefits
August 16, 2019Theresa Flaherty, Managing Editor
When it comes to attracting and retaining employees, companies are creating a place people want to work, rather than simply collect a paycheck, they say.“Our focus is on creating work-life balance,” said Marshall Staton, human resources director at Asheville, N.C.-based Aeroflow Healthcare. “I think there's a lot of things companies do that often feel right, but at the end of the day, don't make much difference in people's lives.”With that in mind, Aeroflow, which is heavily...
Cyber Security: Secure the human
June 21, 2016Rob Duryea
A. Your employees are your greatest asset, but when it comes to cyber security, they are also your biggest threat. According to a recent study by McAfee, 43% of all company data loss or breaches are caused by employees and only half are accidental. How do we prevent such a catastrophe? We secure the human!
Last month, we focused on how to prepare your cyber security defense, and next month we will focus on your patients/customers. This month, we'll discuss four ways you can prevent a...
Judge tosses Scooter Store lawsuit
October 29, 2013HME News Staff
NEW BRAUNFELS, Texas - Senior U.S. District Judge Harry Lee Hudspeth has tossed a lawsuit filed by former employees of The Scooter Store seeking damages over the falling value of their stock ownership plan, the San Antonio Express-News reports. Filed last spring, the lawsuit called for restoring the value of their employee stock ownership plan, which tumbled from $36.9 million in 2008 to $8.5 million in 2009. Former employees alleged company founder Douglas Harrison, Principal Life Insurance Company...
Happy workers create success
September 25, 2012Theresa Flaherty, Managing Editor
The late Charles Schultz believed that happiness is a warm puppy. At ActiveForever, happiness is an engaged employee. CEO Erika Feinberg told HME News TV how she keeps her “customer service counselors” happy.Have a planIt's important for any business leader to have a plan to ensure employees know what is expected of them, says Feinberg. “If they don't have the structure around them, it can really hurt their self esteem, hurt their ability to function,” she said. “They...
Social media: Build connections to find employees
August 24, 2012Dave Bargmann
A. Social media provides an excellent way for companies to promote their message and engage with fans in a way that builds customer loyalty and directly supports marketing. But social media can help your company in many ways beyond just marketing. Are you ready to use social media for recruiting?
If so, join the crowd. According to the Jobvite Social Recruiting Survey 2012, 92% of recruiters currently use or plan to use social media to recruit employees; 93% recruit on LinkedIn; 66% recruit on...