Tag: Online
Sleeplay expands foothold
March 6, 2023HME News Staff
MIAMI – Sleeplay, an online sleep provider, has launched a mobile application. The app, available on the App Store and Google Play Store, will give customers access to online CPAP experts, user-friendly upload Rx for fast order placement and visibility into past orders, the company says. “We’re thrilled to announce the launch of the Sleeplay app and expand our foothold in the CPAP and luxury sleep space,” said Aaron Fuhrman, founder and director of Sleeplay. “Adapting...
Easy Breathe checks benefits
July 15, 2020HME News Staff
LOS ANGELES - Easy Breathe, an online CPAP store, now offers insurance “Easy Check,” allowing its team to provide free, no-obligation benefits verification for customers. Customers access the insurance “Easy Check” form online, fill it out and submit it. Easy Breathe will then reach out to customers after checking their insurance benefits, usually within one to two business days. “We started our 'Easy Check' program as part of our ongoing commitment to making CPAP easier,”...
NSM takes order tracking online
April 10, 2019HME News Staff
NASHVILLE, Tenn. - National Seating & Mobility has officially launched mynsmorder.com, a digital tool offering real-time tracking of open equipment and service orders. The tool displays information both on-demand and as a notification, without the need to register. “When we engaged focus groups prior the development of our order status tool, we heard loud and clear that our clients were interested in something that was simple and easy to understand and offered real-time information,”...
HME vs. Amazon: Providers help out—for a fee
November 9, 2018Theresa Flaherty, Managing Editor
YARMOUTH, Maine - HME providers have always held the competitive edge over online stores when it comes to service, they say. But now, that service may come with a price tag.
Provider Josh Eckstein recently assembled a mobility scooter that had been bought online and shipped in pieces.
“I told him it would be a $150 charge,” said Eckstein, vice president of Complete Home Care in Buffalo, N.Y., “and it would have been cheaper had he bought it from me.”
The customer...
Military exchange ramps up DME offerings
June 22, 2018HME News Staff
DALLAS - The Army & Air Force Exchange has increased its online assortment of DME at ShopMyExchange.com to meet growing demand. It already offers more than 200 items online, including a wide selection of braces and safety and mobility aids. It plans to increase the number of items online by 25% by the end of 2018, and more than triple that number in 2019. “The durable medical equipment shops are part of the Exchange's commitment to keeping military communities healthy,” said Air...
CPAP Store eyes 50 retail stores by 2020
January 16, 2018HME News Staff
LAS VEGAS - CPAP Store USA has opened its fifth retail store in Agoura Hills, Calif. It has also announced ambitious plans to open 45 more retail stores across the country by the end of 2020. "The growing CPAP-user community is expanding and becoming a great niche for those interested in franchising, helping us to expand our reach and help those in need,” said Marina BerBeryan, spokeswoman and ambassador of CPAP Store USA. “Sleep disorders, including sleep apnea, have become a significant...
Online CPAP provider compares travel devices
May 17, 2017HME News Staff
WEST BERLIN, N.J. - With a number of travel CPAP devices now on the market, Agile Medical, the parent company of www.thecpapshop.com, has developed a specific landing page on the website and posted a comparison guide and videos. Featured on the website are the newly launched ResMed AirMini and Philips DreamStation Go, as well as existing devices in the market from Somnetics (Transcend) and Human Design Medical (Z1). “Consumers feel that they make a better buying choice when price and feature...
Aeroflow updates website
June 17, 2014HME News Staff
ASHEVILLE, N.C. - Aeroflow has launched a new website that makes it easier for customers to find information on products and services. The website features the following new tools: patient/parent education resources; a cost savings calculator to help customers make informed decisions about whether to get equipment through insurance or buy online; a search function; a blog; a medical equipment look-up tool by zip code; and forms that make qualifying online easier. “We realized Aeroflow's website...
Cape Medical moves resupply online
June 3, 2014HME News Staff
SANDWICH, Mass. - Cape Medical Supply on June 2 launched a MyResupply web portal, allowing its CPAP customers to reorder their supplies as if they were ordering a book on Amazon. “MyResupply will drastically cut down the time it takes our patients to get the medical supplies they need, helping us get the order processed and on the truck faster than ever before,” the company states in a blog. Cape Medical developed the portal with Brightree, which provides its integrated inventory management...
A funny but serious lesson on buying HME online
May 2, 2012Liz Beaulieu, Editor
A number of us at HME News got a good chuckle when a press release with this headline popped up in our Google News Alerts:
“Raised Toilet Seats Online No Longer Accepts Returns on Toilet Seats and Commodes”
Managing Editor Theresa Flaherty says there's no second-guessing what this provider does for a living. They sell…raised toilet seats…online.
The press release goes on to explain that the provider has changed its return policy and no longer accepts returns on raised toilet seats...