Tag: People for Quality Care (PFQC)

Editor's note: Kelly and Lisa wrote this for end users. As HME providers, this is a great tool that you can use to inform your patients and customers to advocate for themselves and, in turn, your businesses.Imagine this: your HME company has closed, is no longer taking Medicare patients, is asking you to pay up front because they no longer “take assignment,” or you're having fewer product options or are waiting longer for deliveries and service. You've called Medicare and/or Medicaid...

A. Building a brand can be overwhelming for small business owners when line items for marketing compete with payroll costs. With strategy and keen execution, businesses of all sizes can build a brand without breaking their budgets.Enlist your customers as consultants To create a unique brand that stands apart from the competition, you have to know what your business does best. Instead of hiring a pricy consultant, enlist your customers. Have an open discussion with them regarding how they feel...

A. Coca-Cola, Nike, McDonald's, Apple.These one-word business names represent some of the most well-known brands in the world. When you read these brand names, what do you envision? Do you immediately know what each company does? How each brand makes you feel? If you can quickly answer these questions, it is clear each brand has made an impact on your life. Often, communication professionals and businesses simplify a brand into colors, taglines and logos. Although these elements are important,...

WASHINGTON - People for Quality Care (PFQC) and Save My Medical Supplies (SMMS) have partnered to spread the word about the positive impact of home medical equipment. In honor of Homecare Month, the two groups have created a centralized base, www.homecaremonth.org, for positive stories featuring patient testimonials and HME providers who go out of their way to help others. “The patients we speak with have remarkable things to stay about their home medical equipment providers,” said Kelly...

WATERLOO, Iowa - People for Quality Care (PFQC) has moved beyond the spreadsheet to create an interactive, electronic map of Medicare beneficiary complaints from its national hotline. “It tells the story by looking at a picture,” said Kelly Turner, executive director. “We wanted to show calls are coming in from across the country, and we wanted to show there are some areas heavily burdened with complaints.”To date, the hotline, launched in 2013, has logged 3,285 complaints.The...