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patient satisfaction

The Compliance Team expands patient satisfaction service


SPRING HOUSE, Pa. – The Compliance Team has expanded enrollment in its web-based patient satisfaction reporting and benchmarking service to all DMEPOS providers, whether they’re accredited by The Compliance Team or another Medicare-approved organization.

The Compliance Team: It's 'all about continuous improvement'


The accreditation company's new benchmarking tool went live last month and allows providers to chart patient satisfaction weekly, monthly, quarterly and annually in eight different areas. It also lets them compare their efforts against universal benchmarks--the averages of all providers who use the new Web tool.