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Sarah Hanna

People in the news: Sarah Hanna, Greg Boucher, Lena Jouran


Sarah Hanna, CEO of ECS North, has been nominated by an employee for a Patriot Award. To make a nomination, an employee must serve in the National Guard or Reserve, or have a spouse who is a guard or reserve member.

Take a road trip to improved collections


The making of New Year’s resolutions is a customary tradition on Dec. 31. As the ball drops and the New Year is upon us, we look for ways to improve ourselves and our companies in a variety of ways.

Create 'wiggle room' in profit margins


ATLANTA – Keeping an HME company in the black is a daunting proposition in the hardscrabble business environment of recent years, but four of Medtrade’s best instructors say it can be done despite the pitfalls providers constantly face.

Consultant's corner: Analysis, leadership recommendations


Industry consultant Sarah Hanna has noticed a big difference in the types of calls she has received from HME providers in 2015 compared to 2014.

Reporter's notebook: Crash course in charting and other calamities


For years, HME providers have been trying to teach physicians what they need to include in their chart notes, often to no avail, says Sarah Hanna, president of ECS Billing & Consulting North.

ICD-10 still lurks in shadows


The implementation date for ICD-10 may have been delayed until at least Oct. 1, 2015, but the transition to the new code set, when it does happen, will still likely muck up the process for HME, industry consultants say.

Consultant's corner: Troubling and motivating providers


When it comes to the HME industry, instead of in with the new and out with the old, it’s in with the new and more of the old.