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Bruce Brothis

Consultants offer collections advice


It’s no secret that providers have historically shied away from going after beneficiaries who are slow to pay, but in an environment where every dollar counts that’s changing, say consultants.

Consultant's corner: Troubling and motivating providers


When it comes to the HME industry, instead of in with the new and out with the old, it’s in with the new and more of the old.

Bruce Brothis: Perfect the intake process


Patient intake and insurance verification is a routine part of the HME business, so why do some companies perform poorly in this area? Many HMEs fail to collect valuable information during the admissions process, says billing expert Bruce Brothis, and that can lead to denials and other problems down the road.