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In brief: AAH says to keep using WOPDs; CareCentrix provides additional details on change


WASHINGTON – AAHomecare recommends that providers continue to obtain written orders prior to delivery for HME until CMS publishes a “required list.”

HFMA recognizes Patientco billing solution


CHICAGO – The Healthcare Financial Management Association has awarded Patientco’s billing and payment platform the “Peer Review by HFMA” designation.

Moneyline: Patientco, TwelveStone receive investments; DME Express makes buy


ATLANTA – Patientco, a patient billing and payment technology company, has raised $28 million in Series B growth capital.

Patientco adds millions of users


ATLANTA – Patientco added more than 2.4 million patients across multiple healthcare providers to its user base in the first quarter of 2015.

Collections: Consider impacts of self-service

Q. What changes can I make to improve my billing staff efficiency?

A. A billing manager recently shared with me: “I don’t really have a collection problem, I have a payment processing problem.” Wow. That’s a nice problem to have, isn’t it? She’s hitting her collection goals, but the cost of collecting is too high.

Collections: Guide patients through process

Q. What changes can I make to improve my collection rate?

A. Now more than ever, patient pay is a critical part of your revenue. Making a few simple process changes will earn you more patient revenue and lead to greater stability for your business.

Collections: Try a static pool analysis

Q. What is my collection rate?

A. It’s not as clear as you might think. Like any metric, it’s critical that you understand the key inputs that lead to your collection rate. Furthermore, being well informed about your measurement is the first step toward improving your results.

In brief: CMS briefs, Invacare hires, KCI slips


WASHINGTON – A meeting with CMS and congressional staff on DME competitive bidding, originally cancelled due to the government shutdown, has been set for 11 a.m., Monday, Nov. 18, says The VGM Group.

In brief: Drive secures loan, Medtrade recognizes best


BETHESDA, Md. – Drive Medical is refinancing existing debt and supporting ongoing capital and growth needs with a $115 million loan, according to financing administrator GE Capital, Healthcare Financial Services.