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Mediware, Empire Home Infusion go deeper


LENEXA, Kan. – Mediware Information Systems has announced that Empire Home Infusion Services in Ballston Spa, N.Y., has expanded its partnership with the company to include on-site consulting and training. The provider, part of the St.

Take a road trip to improved collections


The making of New Year’s resolutions is a customary tradition on Dec. 31. As the ball drops and the New Year is upon us, we look for ways to improve ourselves and our companies in a variety of ways.

A/R Allegiance adds billing services


OVERLAND PARK, Kan. – A/R Allegiance Group has expanded its services to include medical billing, positioning the company to offer full revenue cycle management.

Patientco adds millions of users


ATLANTA – Patientco added more than 2.4 million patients across multiple healthcare providers to its user base in the first quarter of 2015.

Mediware integrates with A/R Allegiance


LENEXA, Kan. – Mediware Information Systems has entered into an agreement with A/R Allegiance Group, which provides private pay collection services to HME providers, as an integrated solution provider.

EBS offers A/R Allegiance program


OVERLAND PARK, Kan. – Electronic Billing Services (EBS) will offer the CollectPlus Program to its clients for private pay billing and collection services, according to a press release from A/R Allegiance.

Collections: Tailor your communication to the patient

Q. How do I keep my patients happy—and paying?

A. Happy patients pay. And they return. And they tell others about their experience. Remember, patients are consumers first.

Consultants offer collections advice


It’s no secret that providers have historically shied away from going after beneficiaries who are slow to pay, but in an environment where every dollar counts that’s changing, say consultants.

Collections: Consider impacts of self-service

Q. What changes can I make to improve my billing staff efficiency?

A. A billing manager recently shared with me: “I don’t really have a collection problem, I have a payment processing problem.” Wow. That’s a nice problem to have, isn’t it? She’s hitting her collection goals, but the cost of collecting is too high.

Collections: Guide patients through process

Q. What changes can I make to improve my collection rate?

A. Now more than ever, patient pay is a critical part of your revenue. Making a few simple process changes will earn you more patient revenue and lead to greater stability for your business.