A. The short answer to that question is the answer you probably do not want to hear, “It depends.” The long answer is determined by understanding your business focus and your customer mix.
A. One of the toughest parts of running a retail store is getting people to visit. This is especially true for specialty retailers, like HME stores.
We know that retail sales demand for HME is soaring. But how can providers both big and small fully utilize the opportunity?
The market drivers
Keep up the good work on retail ("Listen up Liz: Main Street matters and retail sales don't," HME News, October 2010).
It was mid-August, and I was only 12 cold calls into my usual 20 per day for three days, hunting for stories for this issue, when I heard some providers making some pretty strong statements.
The first of the two providers told me:
Though consumer spending remains weak in a fragile economic recovery, retail sales for scooters remain steady due to consistent demand, manufacturers say.
A few years ago during a rough time in my life, I was living by myself when one day my home water heater stopped working. I didn't have much money, but the weather was warm so I decided to take cold showers until my finances improved.
I had an interesting talk recently with Lou Kaufman, vice president of patient/clinical services for Roberts Home Medical, a two-time HME Excellence Award winner in the home respiratory category.
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