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Ronda Buhrmester

Billing: Get back to basics

Q. The industry focus has changed due to lower reimbursements, stringent documentation requirements, and working with a leaner staff making intake key. Can we go back to the basics of reviewing the intake process?
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05/29/2018

A. Your intake team is responsible for collecting the order, medical records and supporting documentation. If any required information is missing or inaccurate, the team must go back to the referral source to obtain the correct information and explain why it is needed.

Q&A: VGM’s Buhrmester & Fedor

‘There can be a lot of gray areas, so you need all the information you can get’
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08/28/2017

WATERLOO, Iowa – Just when HME providers think they have control over documentation and billing, Medicare throws them a curve ball.