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human resources

Human resources: Be mindful about holidays

Laizer Kornwasser

Q. Should we celebrate holidays at work?

A. During December, a common greeting heard by many employees in the United States is,“Happy Holidays.” There are millions of Americans who don’t celebrate a holiday in December, either due to not having a religious affiliation, or because their religious holiday(s) is/are observed during a different time of the year.

Human Resources: Lead by example

Q. How can I encourage feedback in our organization?

A. It’s easy to imagine the experience of a doctor’s office visit: after waiting 30 minutes to be called into an exam room, another 30 minutes pass while waiting for the doctor to finally arrive and perform their exam.

Human Resources: Obsess over customers

Q. Why does company culture matter?

A. The culture you create and the employees you hire will determine if you will be Kodak or Amazon.

Human Resources: Make positive first impression

Q. Should you have a formal onboarding process for new hires?

A. An effective onboarding program takes work and planning to ensure new team members can hit the ground running and feel welcomed from day one.

Human Resources: Recognize, reward, repeat

Q. How do we make rewards and recognition a habit?

A. It seems like such an easy phrase to say and a common sense reaction, but all too often it is a phrase that isn’t used enough, not only in our personal lives but also in the workplace.

Human Resources: Establish protocol for injuries

Q. How should I handle a worker’s injury?

A. Many questions run through any manager’s or supervisor’s mind when an employee comes to them about an injury or incident.

Human Resources: Find adaptable drivers

Q. I have delivery experience. Am I hired?

A. We hear that phrase all too often. A person seeking employment will simply see “driving experience or delivery experience” and think, I can do that, I can drive and I know the area. 

A negative spiral that's avoidable


If you read most business journals or newly released business books, you will see “employee engagement” as a prominent topic. It has become the newest in a long line of business expressions regarding the work environment. What does engagement mean?

Your business success story

Wednesday, February 22, 2012

Reading and reviewing the HR Special Report this week, I had an epiphany. I hope it won’t be an epiphany for you, but it sure was for me.

Managing employees, I’ve learned, is mostly about what you can do for your employees, not about what they can do for you.

Human resources isn't an area where you want to run afoul of the law, as you'll see here

Tuesday, July 19, 2011

These two questions recently landed in the email inbox of Jeffrey Baird: What’s the difference between 1099 and W2 employees, and can I employ a medical director? Here’s what Baird, chairman of the Health Care Group at Amarillo, Texas-based Brown & Fortunato, had to say.