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Q&A: Doug Westerdahl focuses on whole industry


Doug Westerdahl, president and CEO of Rochester, N.Y.-based Monroe Wheelchair, is adding another job title to his already extensive resume: President of NCART.

Speech therapy a 'good fit'


ROCHESTER, N.Y. – A new line of speech therapy devices has more than made up for losing out on Round 2 contracts, says provider Doug Westerdahl. 

Providers in bid areas see glitch in payments


YARMOUTH, Maine – Some providers in Round 2 competitive bidding areas (CBAs) say they’re running into trouble billing for complex rehab accessories.

Could bidding throw a wrench in the PMD demo?

Wednesday, August 28, 2013

You probably know Doug Westerdahl of Rochester, N.Y.-based Monroe Wheelchair. He’s extremely active in the complex rehab community and is a very sharp businessman.


Indie companies 'chugging along'


Editor’s note: This is the last in a three-part series.

YARMOUTH, Maine – National companies might be on the buying path these days, but some independent providers say they’re here to stay—even if it’s not easy.

Monroe Wheelchair opens up


Earlier this year, Doug Westerdahl, president of Monroe Wheelchair, began sharing certain financial indicators with his 72 employees, a practice outlined in John Case's book "Open Book Management." He met with employees by department to define and review the indicators, and to offer ideas for making improvements.