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Ellen Sluder

Automation: Go to the front lines

Q. What are the quickest ways to see ROI on automation?

A. The quickest way is to go to the front lines of where the work is being done. This is where you’ll find large volumes of documentation that need to be completed, authorized, and passed on to the next person to work.

Automation: Understand tools at hand

Q. What are the main tools that enable automation?

A. Automation can deliver the biggest impact on your bottom line through document management and business process management (BPM). Document management goes well beyond being paperless.

Automation: Prevent efficiency leakage

Q. Why is automation important to providers?

A. Automation is a powerful tool that helps reduce costs. What’s exciting about automation is that it saves time and therefore money—a few minutes at a time throughout the day, resulting in a bank of saved time that can be redirected to high value activities.