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Dick Fuller

U.S. Rehab retools tech program

Company offers new training programs based on experience

WATERLOO, Iowa – U.S. Rehab has brought in some new faces to revamp its technician training program: Elizabeth Cole and Dick Fuller. 

Labor Tracker tackles wheelchair repairs


LABADIE, Mo. – Provider Doug Westerdahl and consultant Dick Fuller have partnered to create a new company: HME Labor Tracker. 

Fuller shares repair tips

From quality tools to KPIs, consultant spells out good management practices

WASHINGTON – A few basic fixes—like billing for all labor performed—can solve some common repair shop issues. 

Do you know if your service department is profitable?

Thursday, December 3, 2009

In the heyday of home medical equipment, providers rarely worried about the profitability of their service departments. Not anymore, especially when it comes to power wheelchairs, says Dick Fuller.