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Reliable Respiratory ‘quarterbacks’ its path to success


NORWOOD, Mass. – Reliable Respiratory no longer considers itself a DME company, a mindset it is using as it ramps up growth, says Eric Mongeau, vice president of sales and marketing.

‘Pay attention to the details,’ says Doug Coleman

He’s this year’s AAHomecare/Mal Mixon Legislative Advocate

LOVELAND, Colo. – Doug Coleman opened Major Medical Supply in 2000, despite seeing the writing on the wall with Medicare’s competitive bidding program.

HME providers, Medicaid compromise in Vermont


MONTPELIER, Vt. – HME providers have a “handshake agreement” with the Department of Vermont Health Access to improve Medicaid reimbursement after a number of providers threatened to leave the program.

Tampa Medical hops on e-commerce bandwagon


TAMPA, Fla. – Tampa Medical Supply has launched, a new e-commerce website, to meet consumer demand.

Rosemary's daughter: Diamond Medical gets bigger into retail


LITTLE ROCK, Ark. – Diamond Medical Supply is celebrating its 25th anniversary by moving into a new retail location—two doors down.

Tricare transition creates billing ‘nightmare’


HAMPTON, Va. – Ever since Tricare transitioned to a new contract administrator, providers say their claims aren’t getting paid at all, or very slowly.

Lincare settles employee data breach claims


CLEARWATER, Fla. – Lincare will pay $875,000 to settle a lawsuit filed by employees whose information may have been exposed in a “phishing attack.”

MedCare replicates winning model with new company


GREENSBURG, Pa. – MedCare Equipment Co.’s new company, MedCare Susquehanna Valley, further aligns its post-acute services with health systems to provide a full continuum of care for patients, says CEO John Sphon.

Grand theft HME

Brazen pair makes off with thousands in equipment

AUSTIN, Texas – Provider Nick Murphey had a rude awakening recently, when he learned that two thieves had stolen a trailer containing tens of thousands of dollars in home medical equipment from his business.

AvaCare Medical introduces purchase order option


LAKEWOOD, N.J. – AvaCare Medical is making it easier for hospitals and nursing homes to buy DME now and pay later thanks to its new online purchase order system.