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Billing: Understand TENS unit requirements

Q. When is a TENS unit covered by Medicare?
 - 
03/22/2013

A. Medicare pays for the TENS unit in three instances: acute post-operative pain, chronic low back pain when enrolled in a clinical study, and chronic intractable pain other than lower back pain.

Post operative pain

Retail: Find a commercial real estate agent

Q. How do I determine the right size and location for my retail medical supply store?
 - 
03/22/2013

A. I have seen successful retail medical equipment stores in sizes anywhere from 800 square feet to 3,000 square feet. It depends on how much you can afford and what you can find in locations you like.

Efficiencies: Focus on processes, people

Q. With all that is going on in HME, where do I make changes first in my organization?
 - 
03/22/2013

A. Right now, we are at an area of opportunity in HME. Some may think I’m off my rocker, but let me explain. Our customer base is increasing at record levels, private equity funds are rushing in and technology is creating more efficient ways for us to help our patients.

Contracting: Find another way in

Q. How do I get access to private insurance contracts when the network is closed?
 - 
03/22/2013

A.

Accreditation: Gather info beforehand

Q. What are some things I can do to prepare for my inspection?
 - 
02/25/2013

A. Some accrediting organizations will perform a one-day inspection; others can take up to three days. 

Sales analytics: Identify decisions then acquire data

Q. What are some best practices to use in implementing data analytics?
 - 
02/25/2013

A. Analytics can be a powerful tool in the DME space when leveraged properly, but the key to making implementation most effective is a complete understanding of analytics’ capabilities and best practices. 

ACOs: Familiarize yourself with obstacles

Q. What obstacles to ACO growth have been identified?
 - 
02/25/2013

A. By January 2013, 250 Accountable Care Organizations were approved by CMS serving an estimated 4 million Medicare beneficiaries. These ACOs are located across the country with approximately 20% serving low-income and rural communities.

Balanced scorecard: Keep it simple

Q. How do I complete and implement the balanced scorecard?
 - 
02/25/2013

A. An organizational process is a collection of interrelated activities or tasks that produce outputs.

Accreditation: Be patient with process

Q. What are the steps required for a DMEPOS provider to become accredited?
 - 
01/25/2013

A. The DMEPOS provider submits an application to the accrediting organization (AO) along with the required documentation and the specified fee.

Sales analytics: Analyze data needs beforehand

Q. What are some key challenges for HME providers implementing big data analytics?
 - 
01/25/2013

A. Before you hitch your wagon to big data and analytics consider challenges you need to address.

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