Subscribe to Smart Talk

Smart Talk

Oxygen management: Partner with manufacturers

Q. What steps can I take to expand my marketing opportunities and increase retail sales of my oxygen therapy products?
 - 
10/20/2017

A. The first step is to take a look at your current marketing plan for your oxygen therapy products. Ask yourself where are you spending your ad dollars? What is your return on investment?

HIPAA Security: Create security checklist

Q. What are some basic steps I can take to reduce a cyber attack?
 - 
10/20/2017

A. October is National Cyber Security Awareness Month. It is the perfect time to evaluate your own data breach risk.

Patient Data; Generate new revenue streams

Q. How can I market to existing patients?
 - 
10/20/2017

A. HME providers work with hundreds of thousands of patients every year, helping to better manage illness, and for seniors, provide the ability to age comfortably at home.

Machine learning: Use data to develop outcomes

Q. What is machine learning and how does it improve post-acute care outcomes and provide cost savings?
 - 
09/22/2017

A. Artificial intelligence (AI) and machine learning have been integrated in our daily lives from social media interactions, retail shopping and now healthcare.

Oxygen management: Match equipment with needs

Q. What business decisions can I make to reduce after hours patient O2 setups?
 - 
09/22/2017

A. If you are plagued with calls after hours, and deliveries of oxygen therapy equipment outside of regularly scheduled deliveries, you know the impact of these expenses to your bottom line.

HIPAA Security: Guard against exposure

Q. What is the financial damage to a company following a data breach?
 - 
09/22/2017

A. A breach is an incident in which an individual name, plus a Social Security number, driver’s license number or a medical or financial record, is potentially put at risk due to exposure.

Patient Data: Tap into this resource

Q. What does the law say about using patient data in your marketing efforts?
 - 
09/22/2017

A. The HME community has faced many challenges over the past few years, from competitive bidding to bundled payment initiatives and audit programs. Providers are left assessing all available options to generate more business and find new revenue streams.

Mobile Solutions: Don't fix what isn't broken

Q. Okay, I see the business benefits…but does it positively affect my patients?
 - 
08/28/2017

A. We can all agree that operational success may keep an organization running, but it’s the quality of customer care that keeps it in business. However, the two are not always mutually exclusive.

24-Hour Care: Look to today, tomorrow, the future

Q. What is the future of 24-hour care?
 - 
08/28/2017

A. We have learned the importance of completing a comprehensive assessment of needs and choosing the right mix of products. It was not long ago that we discovered the power of connectivity and the ability to access information on demand on our phones.

Efficiencies: Get out of the box

Q. How do I cut down on wasted supplies sent to patients?
 - 
08/28/2017

A. The issue of wasted supplies has been carefully studied in healthcare, as providers continue to look for ways to cut costs.

Pages