What Top-Performing HME Providers Measure & How to Improve Resupply Results

What Top-Performing HME Providers Measure & How to Improve Resupply Results

What Top-Performing HME Providers Measure—and How to Improve Resupply Results

HME providers know resupply is critical to both patient outcomes and business performance, but understanding what actually drives success isn’t always clear.

In this session, industry experts break down the key metrics and performance drivers top-performing providers are focusing on today—from patient engagement strategies like text consent and electronic ordering to operational indicators like lifetime patient value and annualized item rates.

Join us for a practical, data-informed discussion designed to help you evaluate your current performance, identify gaps, and take action—without getting lost in overwhelming data.

ATTEND TO:

• Identify the key metrics that drive resupply success
• Understand how digital engagement impacts patient behavior and long-term value
• Evaluate your performance against industry trends and benchmarks
• Apply real-world strategies to improve resupply workflows and outcomes

FEATURED GUESTS:
Lori Romero, Resupply Optimization Consultant, Brightree
Ted Kunhardt, Senior Professional Services Consultant, Brightree