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Kevin Palamara

Smart Talk

Mergers & Acquisitions: Understand the current landscape

September 7, 2022Kevin Palamara

Q. How has the M&A environment for HME providers shifted over time?   A. Following the introduction of competitive bidding in the early 2010s, M&A activity in the HME sector grounded to a halt, as reimbursement was cut drastically. However, as the marginal impact of each subsequent round of competitive bidding lessened and the reimbursement environment stabilized, investors demonstrated a renewed interest in HME providers, driven by market tailwinds that have positioned the sector for growth....

Home Medical Equipment, Kevin Palamara, Mergers & acquisitions, Provident Healthcare Partners


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Emily Harken

Smart Talk

Disaster Preparedness: Form a team

September 7, 2022Emily Harken

Q. How do I prepare my business for a natural disaster?  A. The key is being proactive and not reactive.  There are many responsibilities a business must maintain. One of those should be routinely updating your emergency preparedness/disaster plan because disaster waits for no one and can hit at any moment. It is also imperative for those who serve oxygen patients or any other life-saving devices to keep updated records of the patient information.   Here are a few other tips:  Schedule...

Emily Harken, Home Medical Equipment, VGM Government Relations


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Price Wooding

Smart Talk

Pain Points: Get into the mindset

September 7, 2022Price Wooding

Q. What is the mentality required for a successful entrepreneur entering the HME industry?  A. Imagine this: An HME facility known by community and clinicians alike as being a reliable source of empathetic support for patients in need of equipment and fostering trust through unwavering integrity and ongoing support. How does a business owner create such a facility?  Enter the successful HME minded entrepreneur: patient centric, patient and allergic to anything resembling a loophole....

DME for Me Consulting, Home Medical Equipment, Price Wooding


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Scott Stone

Smart Talk

Company Culture: Focus on what matters most

September 7, 2022Scott Stone

Q. How can my company navigate retention amid the Great Resignation?  A. It’s no secret that the American labor force is experiencing a significant change over the past few years. Questions of how we work, where we work, and most notably, why we work have come to the forefront for Gen X, Millennials and Gen Z individuals.  As a leader in your organization, ask yourself what matters more to your company, people or profits? In the same way diet and exercise relate to losing weight,...

Community Conscious Consulting, company culture, Scott Stone


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Jen Gilbert

Smart Talk

Diversity, Equity & Inclusion: Choose respect

August 3, 2022Jen Gilbert

Q. How can I effectively communicate about inclusion in the workplace?   A. Using inclusive language in the workplace is one way to support your efforts to create a more diverse, equitable and inclusive business.   Words are powerful. They have the power to not only describe our world—but also define it. One of the coolest things about English is its evolution. The English language is constantly changing, and just because we’ve said something one way for hundreds of years...

DEI, Diversity, Jen Gilbert


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Nick Knowlton

Smart Talk

Interoperability: Look toward the future

August 3, 2022Nick Knowlton

Q. Where do you see the future of interoperability?   A. The COVID-19 pandemic has highlighted the importance of interoperability in health care. With the sudden increase in telehealth appointments and remote patient monitoring, health care professionals who were or could quickly become interoperable were able to quickly adapt because they could exchange patient data seamlessly between different EHR systems. As a result, impact to patient care was minimized during a time of great strain.  Looking...

Brightree, Interoperability, Nick Knowlton


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Jodi RohlwingHettich

Smart Talk

Wound Care: Be the expert 

August 3, 2022Jodi RohlwingHettich

Q. How can I differentiate my retail space to highlight wound care products?  A. Expanding your retail presence can draw in new customers and differentiate your business from others in the market. As we see declining reimbursement, more home medical equipment providers are looking to expand their retail setting and diversify to cash sales. Most retail HMEs focus on mobility and safety; however, offering unique products that focus on health, wellness and preventative care brings value to your...

DermaRite Industries, Jodi RohlwingHettich, Wound Care


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ST stand

Smart Talk

Strategic Planning: Devote time to implementation

August 3, 2022Mary Sand

  Q. Once I have a strategic plan, how do I implement it?    A. I often see organizations devote time to strategic planning with everyone energized about the possibilities ahead and committed to new goals. Unfortunately, the daily demands of operating the business can interfere with the leader’s ability to implement their new plan. A few simple steps done at the beginning of the implementation phase lay the foundation for a successful implementation.    Begin...

Mary Sand, strategic planning


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Jen Gilbert

Smart Talk

Diversity, Equity & Inclusion: Think progress, not perfection

July 8, 2022Jen Gilbert

Q. What is the difference between equity and equality? A. Today, the work toward creating more diverse and inclusive workplaces usually includes a discussion of equity, as well. This is why the vernacular shifted from “diversity and inclusion (D&I)” to “diversity, equity, and inclusion (DEI).” Equity and equality are two different concepts. Equality suggests the distribution of equal resources to everyone, whereas equity means resources are distributed based on what each...

DEI, Moxie


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Nick Knowlton

Smart Talk

Interoperability: Improve satisfaction, drive success

July 8, 2022Nick Knowlton

Q. How does interoperability impact clinician or provider satisfaction? A. Interoperability, by definition, is the ability of different information technology systems to communicate and exchange data, and to use the information that has been exchanged. In health care, that means being able to share information seamlessly between different electronic health records (EHRs), hospital systems and other care providers. Accordingly, the impact of interoperability is significant. If only it were that easy. The...

Brightree, Interoperability, Nick Knowlton


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