Tag: Capital Healthcare Group

Q. Does my accreditation prohibit me from outsourcing some of my operational tasks?   A. The short answer is no, your accreditation does not prohibit you from outsourcing some of your operational tasks, but you’ll need to review your accreditor’s guidelines, as well as the tasks you are planning to outsource, to ensure that you are outsourcing the correct ones.  There are several operational tasks that you should not consider outsourcing. The first is your sales staff....

Q. Am I able to ship refills or supplies to my current patients if they temporarily relocate out of my service area for the summer or winter?   A. You can only ship items to patients where you have a state issued license for DME. Your clients who temporarily relocate may need to get refills, but unless you have an out-of-state license in that state, you cannot ship their refills to them.   You can avoid this problem by asking the client if they have someone who is forwarding...

Q. Why does my accreditor tell me that they or CMS may conduct an unannounced survey anytime during my three-year accreditation cycle and how common is that?   A. When the accreditation mandate began for DME in 2008, the DMEPOS accrediting organizations (AOs) that were approved by CMS for Medicare participation had a requirement to inform their accredited organizations that they would be subject to having an additional unannounced survey by the accreditor or by CMS at some point during...

ORLANDO - Those attending Medtrade can arrive Oct. 7, a day before the Expo opens, to take advantage of eight pre-show workshops, according to a press release. Among the workshops: “HME Sales Management Revenue Growth Summit,” with Mike Sperduti, president and CEO of Emerge Sales; “Operational Efficiencies in Today's Marketplace,” with Miriam Lieber, president of Lieber Consulting; and “Keep Your Hard-Earned Money: Surviving Medicare Part B DME Audits” with, among...