CMS announces new site visit contractors
By HME News Staff
Updated 12:01 PM CST, Mon January 19, 2026
WASHINGTON – The Centers for Medicare & Medicaid Services (CMS) has announced that two new site verification service contractors started conducting visits Jan. 3, 2026:
- East: Arch Systems
- West: Signature Consulting Group
Until Feb. 14, 2026, outgoing contractors may continue performing site visits:
- East: Palmetto GBA and its subcontractors (Overland Solutions, an affiliate of EXL; Information Discovery Services; Compliance Review; and National Creditors Connection.
- West: Deloitte Consulting and its subcontractors (Nationwide Management Services, CSI Companies, Arthur Lawrence Management; and Computer Evidence Specialists).
CMS conducts authorized enrollment site visits to verify operational status. Site visit inspectors carry a photo ID and agency-issued letters of authorization that can be reviewed but cannot be retained or copied.
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