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FullPath increases visibility for repairs

FullPath increases visibility for repairs Software helps companies avoid lost time, money

CLEARWATER, Fla. – Steve Young and Daniel Feler have launched FullPath, a software to help small- to medium-sized companies streamline medical device repairs. 

Young and Feler, both developers with experience in the medical device market, say their end-to-end, cloud-based software helps these companies manage the process of receiving equipment from customers; performing repairs; completing “burn in,” or running equipment per a manufacturer’s specifications; and packing equipment.  

“This really gives them the toolsets that are typically only provided to larger businesses,” said Young, CEO. “A lot of small- and medium-sized businesses are working off of Excel spreadsheets or Microsoft Access databases. They might have third-party software, but none of it connects everything. As a result, there are pitfalls in the process and they lose visibility, lose time and lose money.” 

Young and Feler launched FullPath in March, making it available for a flat monthly fee for companies with one location, and a monthly fee plus a small additional fee per location for companies with multiple locations. 

The software also has a logistics component that allows companies that have their own delivery drivers to create routes, assign drivers and track deliveries in real time through an iOS app. 

“The power of the software all depends on setup – the more meta data that is provided, the more useful it is,” Young said. “It’s fully customizable.” 

Even as they launched the software, Young and Feler have continued to enhance it. They were completing the process of integrating it with several application programming interfaces (APIs) in mid-March. 

“Our plan is to also incorporate FDA and ISO regulations in the future,” Young said.  

Young and Feler estimate the market for their software is about 2,500 companies, but that’s just for medical devices. Longer term, they also plan to enter other markets like computers and appliances. 

“It’s really usable throughout any repair industry,” Young said.


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