HealthTap launches program to support DME suppliers across sleep therapy journey

SUNNYVALE, Calif. – HealthTap, a nationwide virtual primary care physician practice, has announced a comprehensive clinical offering for sleep and respiratory durable medical equipment (DME) suppliers. The program connects patients with primary care physicians on HealthTap to support visits across the PAP supply process, from initial evaluation and therapy orders through compliance, resupply and device replacement. "Sleep DME teams work hard to keep patients on therapy, but too often progress stalls waiting on a prescription, an updated order, or a required clinical re-evaluation," said Geoffrey Rutledge, MD, PhD, HealthTap co-founder and chief medical officer. "HealthTap gives suppliers a fast, integrated way to connect those patients with a licensed physician, who can evaluate them and determine the right next step, so care keeps moving and suppliers get the documentation they need without the usual delays." HealthTap’s new program can be embedded into an existing DME’s systems and workflows, including digital experiences, apps, reminder programs and call centers. With patient consent, relevant medical history, sleep-study information and device data can also be securely shared before the visit to support informed, independent clinical decisions. HealthTap says following the visit, completed chart notes and medically appropriate orders, including orders with physician signatures, can be sent immediately to the supplier through API, HL7/FHIR or SFTP integrations. Documentation can include applicable HCPCS codes and prescribed pressure settings to support payer-specific requirements. It says safeguards are also included to support patient privacy and documentation quality. HealthTap has been successfully working with DME suppliers, including through its previously announced relationship with Aeroflow Health.