Medline updates use instructions for Medline brand beds

NORTHFIELD, Ill. – Medline has updated its Oct. 14, 2026, communication regarding the product removal, market exit and discontinuation of Medline Brand beds, rails, mattresses and accessories to include revised instructions for continued use and a new repair option.

The company says customers can continue to use Medline Brand beds, rails, mattresses and accessories, in accordance with the revised instructions. 

“In an effort to support continuity of care and to minimize disruptions for our customers, health care providers, and patients, and in consultation with the U.S. Food and Drug Administration (FDA), Medline is updating the instructions for continued use, and providing additional information about options for repair, replacement and full or partial refund of original purchase price,” the company stated.

Continued use of current Medline Brand beds, rails, mattresses and accessories

Medline Brand beds, rails, mattresses and accessories covered by the previously announced product removal, discontinuation and market exit, may remain in use in accordance with the updated instructions until the bed is either repaired or replaced. This new repair or replace procedure allows Medline to repair certain Medline Brand beds for its customers. Other customers will either receive a replacement or full or partial refund of original purchase price. Beds that are repaired may then be used in accordance with their instructions for use. 

Updated instructions include plugging in bed only for adjustments

Medline Brand bed users should unplug the beds from electrical outlets. When necessary, adjustments to the bed need to be made, plug the bed into an electrical outlet while repositioning the patient and unplug the bed when not repositioning the patient. Do not use extension cords to power the bed. Whenever possible, have a second person available to assist with the use and movement of the bed.  

Repair, replacement or full or partial refund of original purchase price

Medline is establishing two paths to address affected Medline Brand beds:

1. Certain existing Medline Brand beds may be eligible for repair; or
2. Replacement or full or partial refund of original purchase price

If Medline determines that beds and accessories are not eligible for repair, the company says it will work with customers to determine their eligibility for applicable replacement or full or partial refund of original purchase price. 

Medline says repair, replacement or full or partial refund of original purchase price may be available for certain beds, rails, mattresses and accessories purchased in the last five years. Beds, rails, mattresses and accessories purchased more than five years ago are still subject to the field action and updated instructions above. 

“We recognize the challenges this field action creates for you and those in your care,” the company stated. “Thank you for your attention to this update and for your continued partnership. Medline remains committed to delivering high-quality medical and surgical products to healthcare providers across all points of care. Patient safety remains our highest priority.”

Related reading:

• Visit the Medline brand beds and accessories recall page here.
• Report adverse events to FDA MedWatch here.
• Other manufacturers say they’re ramping up production to meet increased demand in the wake of Medline’s recall and exit.