ACU-Serve president ramps up growth strategy

AKRON, Ohio – ACU-Serve has named Natasha Mehta as president, bringing in a seasoned revenue cycle executive as the company positions itself for accelerated growth, including acquisitions and long-term succession planning.

The move comes on the heels of two acquisitions in 2025 – TANYR in June and Pinnacle Revenue Management in July– both aimed at expanding ACU-Serve’s footprint in infusion-focused revenue cycle management (RCM).

“The growth plan is going to be acquisitive,” Mehta said. “We’re going to, of course, have organic growth, but as a company that’s backed by private equity, acquisitions are always going to come into play.”

ACU-Serve received a significant investment from Lovell Minnick in 2023. The private equity firm has more than 50 portfolio investments and more than $6 billion in committed capital.

Biz strategy: Deepening core markets while expanding in post-acute care

ACU-Serve’s acquisition strategy will focus on both strengthening its core verticals – HME, infusion and resupply – and expanding into adjacent markets, Mehta says.

Within infusion, the company is still working to fully integrate its recent acquisitions and build out its capabilities.

“We want to go wide,” she said. “We’re not going to say we’ll do work for large physician practices, because the expectations, tools and knowledge set are different. We want to go wide but stay in the post-acute care space.”

Supporting that broader push, ACU-Serve in 2025 also named home health and hospice veteran Sidney S. Simmons III as executive vice president of sales.

Technology strategy: Focused adoption over AI hype

As the company scales, ACU-Serve is also prioritizing a disciplined approach to technology adoption, particularly around artificial intelligence.

In a crowded vendor landscape, the company is focused on targeted implementation rather than broad experimentation, Mehta says.

“It can be a distraction,” she said. “It has to be deliberate and make sense. We need to say, ‘We’re going to focus on these things right now, what makes the most sense and how do we integrate them.’”

While provider customers pursue their own AI initiatives, Mehta believes ACU-Serve can apply those tools more effectively across its broader client base.

“I had a mentor at Deloitte who liked to say he had a crystal ball, because what a CEO may experience one time, he experiences 10, 11, 12 times in his career,” she said. “We know what works and doesn’t work in a different way that a standalone operation just doesn’t have. That gives us an edge.”

Leadership background rooted in revenue cycle growth

Mehta brings deep experience in RCM and private equity-backed health care services. She previously held a leadership role at GetixHealth, where she focused on preparing the company for scalable growth.

There, she led a global workforce of nearly 2,000 employees across 10 locations, supporting major health care organizations and managing more than $12 billion in revenue.

“I hope to bring more of a strategic lens to ACU-Serve,” she said. “We’re very tactical – we know our work very well and we do a great job for our clients – but how can we pull back and think strategically and get a plan around that.”