Tag: ACU-Serve

SAN FRANCISCO – Better Health, a medical supply provider, has received $14 million in strategic funding, including investments from Healthworx, the innovation and investment arm of CareFirst Inc., UHealth - University of Miami Health System, and Mosaic General Partnership.   Better Health will use the funding to bring a more comprehensive solution to payers and providers, while also expanding into new categories to better serve members with chronic conditions. The company is also...

AKRON, OHIO – ACU-Serve has added Kyle Neese, who has more than eight years of experience in the respiratory care industry, as senior account executive. Before joining ACU-Serve, Neese dedicated his career to driving PAP resupply growth for clients nationwide during his tenure at ResMed. "The HME industry continues to be affected by significant market changes, and I’m thrilled to deliver the services and solutions to the best customers in the industry through ACU-Serve,” said...

WATERLOO, Iowa – VGM & Associates has entered a strategic partnership with ACU-Serve to provide operational services to its HME members, addressing one of the industry’s biggest challenges – staffing. “VGM is committed to supporting our members and the ever-evolving needs they have as the industry progresses,” said Barry Thwaits, senior vice president of business development. “Our new partnership with ACU-Serve allows us to address this need with a respected provider...

AKRON, Ohio – ACU-Serve recently made its first acquisition since a private equity investment in October, putting into action its plan to offer more than billing and collections, and revenue cycle management services.  ACU-Serve announced in March that it had acquired Siesta Key, Fla.-based Beyond HME, a company that provides live calling services for CPAP resupply. ACU-Serve previously announced a partnership with Beyond HME in February.  “We want to be the one-stop shop,”...

WHITMORE LAKE, Mich. – Trace Medical, a provider of ventilation rentals and biomedical services, has appointed Clint Geffert, formerly of VGM & Associates, as its chief growth officer.  “We are excited to have Clint join the Trace team,” said Greg Apostolou, CEO. “His contribution to the HME industry has been nothing short of amazing, and his experience and industry-reach align well with our strategic growth plans.”  “Clint’s industry experience...

AKRON, Ohio – ACU-Serve has acquired Beyond HME, which offers resupply services, in a strategic move to enhance its offerings.   "The acquisition of Beyond HME represents a pivotal moment for ACU-Serve as we continue to pursue strategic growth opportunities in the health care sector," said Jim Knight, president of ACU-Serve. "Beyond HME's reputation for excellence and its focus on re-supply services complement our existing offerings, positioning us for even greater...

Q. Can I apply the same new guidance for PAP masks to other accessories?  A. In February 2024, the DME MACs published a Dear Physician Letter (DPL) clarifying Medicare’s stance of masks for PAP and RAD devices. The DPL specifically addressed the PAP and RAD device masks, but does the same flexibility apply to other accessories such as tubing, cushions or pillows?   The letter indicates:  In order to promote patient adherence to PAP or RAD therapy, the treating practitioner...

Q. What do I need to document in the medical record to meet current oxygen policy requirements?   A. The current oxygen policy requires the practitioner to order and evaluate the results of a qualifying blood gas study performed at the time of need. I believe this requirement stems from the national coverage determination (NCD) but Medicare confirmed that the practitioner does not necessarily have to document that “I personally reviewed the qualify test result.”   However,...

Q. Why are my orthotics claims denying?   A. Prefabricated orthoses fall under two categories: OR02 custom fitted or OR03 off-the-shelf. There is no physical difference between the two. The differentiating factor is the adjustment needed at the time of fitting. For OTS, minimal self-adjustment by the beneficiary, caretaker or supplier is required but does not require the services of a certified orthotist. Custom fitted requires the expertise of a certified orthotist or an individual...

PROVIDENCE, R.l. – A recent investment in ACU-Serve is indicative of just how important cash flow is to an HME provider’s appeal to investors and buyers, says Andrew Male of Citizens M&A Advisory, ACU-Serve's exclusive financial advisor on the deal.  “There’s a need for efficiency driven through technology,” he said. “Throughout the space, we know how important cash flow is for HME providers, especially for those with models that are more capital intensive....