Tag: Automation
Medline installs automated system in 24th distribution center
May 19, 2026HME News Staff
NORTHFIELD, Ill. – Medline has unveiled a new AutoStore installation at its distribution center in Aurora, Colo., as part of an ongoing effort to drive efficiency, optimize fulfillment and increase order capacity amid growing customer demand in the region. This is Medline's 24th AutoStore installation nationwide. "Medline's continued investment in AutoStore technology is a good example of our relentless effort to drive operational excellence within our supply chain as demand grows,"...
Ashvin AI builds out executive team
May 19, 2026HME News Staff
BOSTON and SAN FRANCISCO – Ashvin AI has named four executives to its team this year to elevate its go-to-market strategy, customer partnerships, enterprise-grade infrastructure and operational expertise. The company named:
Sean Lally as head of sales in January
Ethan Geil as chief architect in February
Pat Puentes as head of customer success in March
Deanna Rollyson as advisor in May
“Every one of these hires and additions reflects where the company is headed and what...
Coral, hot off investment, says, ‘We are just getting started'
April 20, 2026HME News Staff
NEW YORK – Coral, a health care automation platform built for durable medical equipment (DME) and other specialty providers, has announced a $12.5 million investment led by Lightspeed and Z47 to grow its team and enhance its products.
The platform connects to existing EHR systems, fax lines and payer portals and automates end-to-end administrative workflows.
“Every person in the health care system is being slowed down by the same thing: administrative work that was never built to...
Medline launches custom product fulfillment technology
April 7, 2026HME News Staff
NORTHFIELD, Ill. – Medline has launched a product fulfillment system called Pick Pack Pro at its distribution center in Montgomery, N.Y. The company says the system marks a significant investment in advanced automation to support its health plan customers, including providers that administer Medicare benefits.
Medline engineered Pick Pack Pro to help with orders that are pulled from a smaller range of products at high order volumes.
“We want to help the health plan providers we...
Referral Intake: Create consistency
February 17, 2026Bruna Dos Santos
Q. How can automation catch common “tiny misses” to support referral intake efficiency?
A. In HME, most intake problems are not caused by missing referrals or major clinical gaps. They come from small, easy-to-miss technical details that fall short of payer, product or workflow requirements. Despite documentation being present, it may be incomplete, inconsistent or misaligned with how the order will ultimately be processed and billed. Because...
Referral Intake: Clean up before you automate
January 14, 2026Bruna Dos Santos
Q. What needs to be true operationally for automation to actually improve a DME intake process?
A. Automation is an amplifier. It speeds up what is already working or exposes what is not. If intake workflows rely on tribal knowledge, outdated SOPs or inconsistent naming, automation will only make those problems move faster.
Teams need to start by cleaning up before they automate. That means documenting the intake workflow end to end, agreeing on what “done” means...
Poll shows 65% of providers plan to automate in the next year
November 26, 2025Liz Beaulieu, Editor
YARMOUTH, Maine – The home medical equipment (HME) industry is on the brink of a major technological shift, as providers increasingly look to automation to streamline operations, according to a recent HME Newspoll.
Of the 52% of respondents who said they have not implemented an artificial intelligence (AI) solution to automate patient intake and documentation in the past year, 65% said they plan to pull the trigger in the next year.
“It saves time, improves accuracy...
Prochant embeds AI into RCM services
November 3, 2025HME News Staff
CHARLOTTE, N.C. - Prochant has launched a new set of artificial intelligence (AI) capabilities that it says brings automation and intelligence to intake, billing and collection. The capabilities are embedded in Prochant Pulse and delivered as part of Prochant’s revenue cycle management (RCM) services. "Prochant PulseIQ is an extension of our people - not a replacement for them," said Joey Graham, CEO of Prochant. "We don't sell software; we deliver outcomes. By embedding...
Darby releases Version 3.0
June 17, 2025HME News Staff
BOSTON – Darby, a provider of AI-powered automation for the home medical equipment industry, launched Version 3.0 of its flagship platform at the Heartland Conference in June. The company says the new release represents a significant leap forward in its mission to transform how HME companies manage their operations, from initial patient intake through payer qualification and compliance reporting. "Version 3.0 delivers a complete transformation of the HME intake workflow," said Robin...
Notable Systems, flush with $12M in new funding, moves beyond order intake
April 2, 2025Liz Beaulieu, Editor
DENVER – Notable Systems plans to offer Payor Greenlight System, an AI-powered tool that provides instant pass/fail results based on reimbursement criteria, for all major payers and product categories by the end of the second quarter of this year.
For orders that fail, the system, which the company introduced at Medtrade in February, also identifies errors and provides reasons for them.
“It’s a full read out,” said Steve Johnson, CEO and co-founder,...