Tag: Automation
ACU-Serve, Tennr partner to create ‘more managed approach’ to automation
September 22, 2026HME News Staff
AKRON, Ohio – ACU-Serve and Tennr have announced a strategic partnership that they say will make intelligent automation easier for post-acute providers to implement, operationalize and scale.
The partnership combines Tennr’s technology with ACU-Serve’s decades of revenue cycle experience and trained operational teams to create a more managed approach that brings automation and human expertise together from referral through reimbursement.
“Technology can create tremendous...
GenHealth.ai builds out teams, extends agents with additional funding
September 9, 2026HME News Staff
BOSTON – GenHealth.ai has announced a $16.5 million Series A led by Flare Capital Partners, bringing its total funding to $30 million. Existing investors Craft Ventures and Obvious Ventures participated, along with new investors Eniac Ventures, InHealth Ventures, Epsilon Health Investors and ARTIS.
The company, which has grown to more than 20 employees, will use the funding to grow its engineering and go-to-market teams, extend its agents into additional workflows for provider groups and...
Notable Systems pivots from AI vendor to transformation partner
August 19, 2026Liz Beaulieu, Editor
DENVER – Notable Systems is shifting from selling off-the-shelf artificial intelligence (AI) products to serving as a consultant for enterprise customers, saying providers need more strategic guidance to fully capitalize on rapidly advancing automation technology.
As part of its new AI Transformation Program (AITP), the company embeds a team with a customer to identify its most important business objectives and then helps design, customize and implement a solution to achieve them.
“That’s...
GEMCO expansion increases shipping capacity, sets stage for automation
July 2, 2026Liz Beaulieu, Editor
HUDSON, Ohio – GEMCO Medical’s new distribution center in Salt Lake City, Utah, will expand shipping capacity by up to 150,000 packages each month while freeing up space at its Hudson, Ohio, headquarters to pilot new automation technology.
The company currently ships about 350,000 packages each month from Ohio and is shifting part of that volume west as it builds a more geographically balanced distribution network.
“Salt Lake City will follow our current footprint at first...
Medline installs automated system in 24th distribution center
May 19, 2026HME News Staff
NORTHFIELD, Ill. – Medline has unveiled a new AutoStore installation at its distribution center in Aurora, Colo., as part of an ongoing effort to drive efficiency, optimize fulfillment and increase order capacity amid growing customer demand in the region. This is Medline's 24th AutoStore installation nationwide. "Medline's continued investment in AutoStore technology is a good example of our relentless effort to drive operational excellence within our supply chain as demand grows,"...
Ashvin AI builds out executive team
May 19, 2026HME News Staff
BOSTON and SAN FRANCISCO – Ashvin AI has named four executives to its team this year to elevate its go-to-market strategy, customer partnerships, enterprise-grade infrastructure and operational expertise. The company named:
Sean Lally as head of sales in January
Ethan Geil as chief architect in February
Pat Puentes as head of customer success in March
Deanna Rollyson as advisor in May
“Every one of these hires and additions reflects where the company is headed and what...
Coral, hot off investment, says, ‘We are just getting started'
April 20, 2026HME News Staff
NEW YORK – Coral, a health care automation platform built for durable medical equipment (DME) and other specialty providers, has announced a $12.5 million investment led by Lightspeed and Z47 to grow its team and enhance its products.
The platform connects to existing EHR systems, fax lines and payer portals and automates end-to-end administrative workflows.
“Every person in the health care system is being slowed down by the same thing: administrative work that was never built to...
Medline launches custom product fulfillment technology
April 7, 2026HME News Staff
NORTHFIELD, Ill. – Medline has launched a product fulfillment system called Pick Pack Pro at its distribution center in Montgomery, N.Y. The company says the system marks a significant investment in advanced automation to support its health plan customers, including providers that administer Medicare benefits.
Medline engineered Pick Pack Pro to help with orders that are pulled from a smaller range of products at high order volumes.
“We want to help the health plan providers we...
Referral Intake: Create consistency
February 17, 2026Bruna Dos Santos
Q. How can automation catch common “tiny misses” to support referral intake efficiency?
A. In HME, most intake problems are not caused by missing referrals or major clinical gaps. They come from small, easy-to-miss technical details that fall short of payer, product or workflow requirements. Despite documentation being present, it may be incomplete, inconsistent or misaligned with how the order will ultimately be processed and billed. Because...
Referral Intake: Clean up before you automate
January 14, 2026Bruna Dos Santos
Q. What needs to be true operationally for automation to actually improve a DME intake process?
A. Automation is an amplifier. It speeds up what is already working or exposes what is not. If intake workflows rely on tribal knowledge, outdated SOPs or inconsistent naming, automation will only make those problems move faster.
Teams need to start by cleaning up before they automate. That means documenting the intake workflow end to end, agreeing on what “done” means...